Forums/Tips & Tricks

How to Use Curated Chat

Celly Support Team
posted this on August 30, 2011 13:03

Curated chat mode is recommend for large chat groups and for cells that need to be moderated.  Here are some reasons you might want to use curated chat:

  • When the amount of messages on a cell to needs to be limited to keep things on topic. 

  • When chatting needs to be moderated for inappropriate messages.

  • For preventing messages late at night (a cell admin can switch between curated mode and open chat at any time).

  • For organizing messages and chats in very large groups (30+ members).

  • To setup a feedback only cell, replying privately to messages. 

  • To create a polling only cell, for conducting polls and gathering information. 

  • To have a broadcast only cell, but still receive messages from members. 

The following sections will cover the basics of curated chat mode. 

How to Setup Curated Chat

There are two mains ways to enable curated chat mode. You can do it with your phone by texting mode to 23559. You can also switch to curated chat by editing your cell settings from the Celly website. The following screenshots will show how to setup curated chat from your phone and from the web. 

Step 1: text mode to 23559.

mode1.png mode2.png

  

Step 2: text c

 mode3.png mode4.png


You can also turn on curated chat from the web. Login to the Celly website, go to the cell page for your cell, click edit cell settings, then select curated chat:

Picture-21.png

 

Curating Chat Messages

When a cell is in curated chat mode, all messages must be approved by a cell curator. When someone sends a message the curator will be notified and see a preview of that message. They can then approve that message, and have it sent to everyone on the cell, by texting the message code.

In the example below, Carter has sent a message to the @marchingband cell, which is in curated chat mode. Hadley, the cell curator, receives a preview of his message. She then approves his message by texting %ODQ to 23559 (each message will have its own unique %code). The message is then sent to everyone on the cell. 

curate.png curate1.png 

curate2.png curate3.png

 

This is what the message sender will see:

curateb2.png curateb3.png

 

This is what a cell admin will see when they approve a message from the web: 

 Picture-16.png

Picture_18.png

 

If you are the admin of a cell, you can assign multiple curators. You can do this on the cell page by clicking on manage members, then click make curator next to the user you want to give curator privileges to. 

Picture-6.png

If you have any questions please email Celly support or visit our help page. You can also create a help request ticket by clicking here. 

For more tips and info on how to use Celly, see the additional guides linked below.

More guides coming soon!